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Bed Bugs
Protect Your Mattress!
Let us know how we are doing. Share Your Thoughts with Us! Complete the following and click submit.
Please select the types of services Bill’s Exterminating Co., Inc. provides to you: (select all that apply)
Routine Pest Control One Time/Intermittent Pest Control Termite Protection
Other:
On the Phone:
1. Do we answer the telephone and/or return messages in a timely manner?
Yes No
2. Is our office staff courteous and helpful?
3. How knowledgeable/professional is our office staff during phone conversations?
Very Average Poor
At the Time of Service:
1. Is your service representative punctual for your appointments?
2. Do you feel your service representative is knowledgeable and professional?
3. Are you satisfied with the level of pest control that your service representative gives you?
4. Did your service professional wear their shoe covers while working inside your home?
Yes No Did not Notice Not Applicable
Overall:
1. Compared to other pest control company services, how would you rate Bill’s Exterminating Co., Inc?
Very Good Good Neutral Bad Very Bad
2. Overall, how satisfied are you with Bill’s Exterminating Co., Inc’s services?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
3. Would you recommend Bill’s Exterminating Co., Inc. to others?
Highly Recommend Recommend Neutral Would not Recommend
4. What suggestions would you make so that Bill’s Exterminating Co., Inc. could serve you better?
If you know of anyone (relative, friend, neighbor, etc) who could use our services, we would appreciate the referral!
(Please complete as much of the information below about your friend as possible)
Your friend’s name:
Address:
City: State: ZipCode:
Phone Number:
Responses collected from this survey may be used for quality control, management, and marketing purposes.
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Your Name:
Phone Number: Email Address:
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